Dedicated and results-oriented professional with over 5 years of experience spanning healthcare customer service and real estate sales. Proven track record of delivering exceptional member and client support, resolving complex inquiries related to benefits, billing, and prescriptions, while maintaining strict HIPAA compliance. Experienced in managing the full sales cycle, from lead generation and prospecting to negotiation and closing, consistently meeting targets and securing qualified appointments. Skilled in CRM and EMR systems, insurance verification, appointment scheduling, and pipeline management, with a strong ability to multitask and maintain accurate documentation. Recognized for excellent communication, problem-solving, and relationship-building skills that drive customer satisfaction, client retention, and business growth. A collaborative team player committed to efficiency, professionalism, and delivering high-quality results in fast-paced environments.
