Top-tier customer service with 4 years of intensive experience in customer service and 3 years as an administrative assistant. Strategic in providing excellent customer service, with building connections as a key foundation. Surpassed client's required attainment score of over 100% and reached the highest Customer Survey Score.
Process-wise and mastery in product knowledge.
Mastery in administrative roles like scheduling, budgeting, data entry, records management, and more. Has strong work ethics coupled with focus, passion, and determination—proven multi-tasking ability and proficient in using modern software tools.
I am here, always ready with a passion to serve and help your business. Let's connect!