I am a Medical Virtual Assistant with 4 years of experience as a medical scheduler and patient phone support specialist, managing multiple doctors’ and providers’ schedules daily with zero conflicts. I am highly proficient in EHR/EMR systems, scheduling tools, intake coordination, and basic insurance verification. Additionally, I bring 4 years of proven sales and customer service experience in a BPO setting, demonstrating strong communication, problem-solving, and multitasking skills. I am adaptable, patient, a fast learner in fast-paced environments, and open to feedback for continuous improvement.