Experienced virtual assistant with a background in healthcare administration and customer service. Proficient in medical billing and coding, EMR management, and prior authorization from roles as a virtual medical assistant. Skilled in chat support, troubleshooting, billing, and upselling from experience as a customer service representative for a telco account. Expertise includes data entry, email management, scheduling, and client communication. Utilizes tools like Microsoft Office, Google Workspace, and CRM systems to streamline workflows and deliver efficient support. Committed to providing tailored assistance to clients, ensuring seamless operations and customer satisfaction.
