I've been a Professional Customer Service Representative for 7 years, an appointment Setter at an HVAC company, a Travel Expert, an E-commerce specialist, and a Healthcare Virtual Assistant here.
I'm enthusiastic about my work, and I've worked with different accounts professionally. I have a set of skills that can help me become a top-notch VA, such as Phone Communication, Teamwork, Problem-solving, Time management, Critical thinking, Decision-making, Organizational skills, and Stress management.
I am dedicated, hard-working, a fast learner, loyal, and a team player. I strive for a positive workplace, but I can also work under pressure.
Services that I currently offer:
Customer Service
Recruiter
Customer Care/ Health Care
Data Entry
Travel ( booking Airline/hotel/ car/ activities)
Best Customer Experience
40 WPM with 99 curacy
Appointment Setting
Tools and expertise:
Google Sheets
Google Docs
Microsoft Excel
Microsoft Word<8efe80624d780eba0c6493ec45140364>Email: Slack, Outlook, Teams, Gmail
CRMs: Service Titan /House Call Pro, Good Leap, ZENDESK, Click CRM, Alaya Care, Wellsky,
VoIP/Softphone: Avaya, CTI, five9 , cisco ,8x8, Air call, 2talk, click CRM, Ring central,Ultatel
Designing tool: Canva
If you liked what you saw on my profile, kindly send me an interview.