Hi there!
As an efficient administrative support assistant, I am passionate about my work, reliable, able to work independently, and an effective team player. As a customer support specialist, I have developed strong multitasking abilities and have proven to be highly trainable and adaptable.
With nearly 10 years of experience as a customer support agent across voice, chat, and email, I am well-versed in major telecom tools such as VoIP systems and Avaya. As a virtual assistant, I am proficient with Microsoft Office, Google Workspace, Adobe Acrobat, RingCentral, Slack, ClickUp, Trello, QuickBooks, Canva, Zendesk, and CRMs such as MyCase, Jobber, Compass, Applied Epic and Applied TAM.
I am capable of issuing COIs and invoices for commercial insurance policies. Reviewing all documents for accuracy and sending the policy to the insured. Sending and following up on inspection recommendations with the insured, and forwarding the completed items to the broker. Attaching all relevant documents and important email correspondence in Epic.
I am flexible with pricing and always open to new challenges. I am enthusiastic about the opportunity to work with you and share my expertise.
Message me now!
