Competent individual with over 4 years of experience as a pharmacy network auditor processing claims and in medical contact center/ call center handling various tasks in customer service (Phone and E-mail). Excellent reputation for resolving problems and improving customer satisfaction. Recognized consistently for performance excellence and outstanding quality metrics. Enthusiastic and eager to contribute to the company's success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in the industry.