Over the past five years, I've worked with various US-based campaigns like Sears, Comcast, Ooma, Greendot, Walmart, Ford, and T-Mobile. My responsibilities included handling inbound and outbound calls, chats, and emails. Through these experiences, I've developed excellent communication and problem-solving skills, with a deep understanding of customer needs.
As a customer service representative, I consistently deliver top-notch support, resolving complaints and providing accurate information. As a technical representative, I diagnose and resolve technical issues ----------- sales, I have a track record of exceeding targets and building strong customer relationships.
I'm proficient in customer relationship management tools like Salesforce, Einstien, Avaya, RightNow, Circleloop, and Nice. I'm a quick learner, adaptable, and thrive in fast-paced environments.
Verified
