Hi!!! :)) I’m a Shopify assistant and customer support specialist with over 4 years of experience supporting European online stores. I’ve worked with brands in Germany, the Netherlands, Belgium, and Finland, and I genuinely enjoy helping customers and store owners every day.
Here’s what I bring to the table:
- 5 years of hands on experience in Shopify customer support
- Daily handling of customer emails, refunds, returns, disputes, and chargebacks
- Strong experience using Shopify, Klarna, and PayPal
- Support for multiple stores at the same time without missing details
- Calm, friendly, and solution focused communication, even with upset customers
- High focus on customer satisfaction and brand protection- Reliable, organized, and easy to work with
- ALWAYS ON TIME, RESPONSIVE, AND CONSISTENT WITH MY WORK
I’m a very positive and dependable person. When I commit to a task, it gets done properly. Store owners trust me because I treat their business like my own and make sure customers are handled with care.
I’m friendly, jolly, and motivated, but I also take my responsibilities seriously. My goal is simple: keep customers happy, reduce stress for the business owner, and help the store grow through great support! :))))
Verified