Helping People, Solving Problems | 10+ Years in Customer Experience, Collections, Disputes & Tech Support
About me & what I’m looking for:
Part-Time to New Opportunities | Customer Experience | Collections (B2B & B2C) | Tech Support | Dispute Resolution
I bring 10+ years of experience across collections, customer service, dispute resolution, and technical support, with a strong track record in both B2C and B2B environments.
Since 2019, I’ve also been working part-time as a technical support advisor for a sports streaming platform, helping users troubleshoot issues, resolve login and payment concerns, and ensure a seamless viewing experience — even during live, high-pressure events.
Whether it’s recovering revenue, resolving billing conflicts, or walking a frustrated customer through a fix, I bring patience, empathy, and results-driven focus to every interaction.
I’m currently open to work in full-time or hybrid roles such as:
Customer Support Specialist / Sr. Associate
Collections Advisor (B2B / B2C)
Technical Support or Service Desk Agent
Dispute Resolution Analyst / Escalation Specialist
Let’s connect! I’m actively seeking full-time or contract opportunities — hybrid or remote — where I can contribute my experience and make a meaningful impact.
