I am a highly experienced Virtual Assistant with over 3 years in E-commerce customer support, customer service, cold calling, lead prospecting, follow-ups, and appointment setting. I also specialize in email marketing, CRM management, and social media prospecting. In addition, I bring over 10 years of expertise as a customer service and technical support representative, assisting clients product, web-related, hardware, and software issues. Throughout my career, I have provided in-depth technical support for both current and past systems, ensuring seamless problem resolution. Known for being trustworthy, loyal, and committed to continuous learning, I always strive to enhance my skills and contribute value to every team I work with.