With over a decade of experience in customer service, I have honed my skills across both BPO and home-based environments. I have adeptly managed customer interactions and resolved issues using various tools such as Shopify, Gorgias, ClickUp, and more. My extensive background encompasses handling diverse customer service functions, from order processing and dispute resolution to providing technical support and ensuring overall customer satisfaction. I am proficient in leveraging technology to streamline operations and enhance customer experiences, consistently delivering high-quality service and fostering positive client relationships.
