I am a college graduate with a strong background in administrative support, customer service, and digital tools, bringing both technical skills and professional experience to deliver high-quality results. Proficient in Microsoft Excel (including formulas, pivot tables, data analysis, and reporting), Google Workspace (Docs, Sheets, Slides, Drive, Gmail), and HubSpot CRM for managing leads, pipelines, and client communications. I also utilize Canva for creating professional presentations, marketing materials, and social media content.
With experience in the BPO industry, I have developed excellent communication skills, adaptability, and the ability to work efficiently under pressure. I am detail-oriented, organized, and capable of handling multiple tasks while ensuring accuracy and timeliness.
I am eager to contribute as a Virtual Assistant, Data Entry Specialist, or Administrative Support professional, leveraging both my technical expertise and customer service background to help businesses streamline operations and achieve their goals.