Highly experienced HRIS Administrator and IT Specialist with over 8 years of hands-on
experience supporting enterprise HR platforms, IT security operations, and service desk
environments. Demonstrated expertise in HR system administration, user access
governance, incident and problem management, and data-driven reporting. Adept at
working with cross-functional and onshore teams to deliver system enhancements, ensure
compliance, and maintain high service availability. Strong foundation in ITIL practices,
networking, and technical troubleshooting within BPO and enterprise settings.
