Highly organized and reliable remote professional with over 5 years of experience in property management, including roles as a Maintenance Coordinator, Lease Renewal and Move-Out Specialist, and Customer Service Representative for Telecommunications, and Plumbing, Electrical, and HVAC companies, and 6 years of experience in quality assurance. I specialize in booking appointments, assigning technician jobs, lease coordination, maintenance scheduling, vendor management, tenant communication, and task management, providing efficient support to executives and property teams. My QA background has strengthened my attention to detail and problem-solving skills, while my customer service experience enables clear, professional communication and effective handling of client and tenant concerns.
I have supported companies across the U.S., New Zealand, and Australia, adapting to different time zones and workflows. I work well independently with minimal supervision, as well as collaboratively within a team. I am proficient in tools such as AppFolio, Property Meld, ServiceTitan, PropertyMe, LeadSimple, Asana, Salesforce, DocuSign, Google Workspace, MS Office, Zoom, and Slack, allowing me to integrate seamlessly into remote workflows. Proactive and tech-savvy, I thrive in fast-paced virtual environments and am committed to delivering high-quality, dependable support.
