Logistics & Operations Professional | Freight Assistant | Technical Support Specialist
I am a results-driven professional with over 15 years of experience across logistics management, technical support, and regional operations. My career is defined by a commitment to operational excellence, whether I am managing fleet utilization for a moving company or resolving complex technical issues for US-based clientele.
Recently, I have transitioned my deep administrative and leadership foundation into the Freight and Logistics sector. Having completed intensive training in freight brokerage and VA operations, I am proficient in the "nitty-gritty" of the industry—from rate negotiations and load tracking to navigating TMS platforms and load boards.
What I bring to the table:
Logistics Expertise: Hands-on experience as an Operations Manager, overseeing truck rentals, scheduling, and dispatching to meet strict deadlines.
Technical Proficiency: A background in Computer Science and years of IT Service Desk experience, ensuring I can master any software or CRM quickly.
Communication & Negotiation: Years of experience in high-level client relations and remote support, providing me with the calm under pressure needed for carrier and shipper communication.
Specialized Freight Training: Certified in the fundamentals of freight brokerage, including BOL/POD management, freight class calculation, and HOS regulations.
I am currently seeking a Freight Assistant or Dispatching role where I can apply my multitasking skills and proactive problem-solving to help logistics teams scale efficiently.
Core Tools: TMS Platforms, Load Boards (DAT, Truckstop), Google Workspace, MS Office.
