I am a virtual assistant with over six years of experience across different e-commerce sectors and knowledge in Canva graphic design, email marketing and management, and social media assistance. My goal is to provide reliable and honest service that delivers real business results.
My key achievements include:
- Consistently maintained a 90% satisfaction rate while handling 50+ daily technical inquiries and reduced inquiry response times by 20% and boosting team productivity by 20%.
- Worked directly with executive leadership to oversee product development and inventory management.
Tools:
CRM: Zendesk, Gorgias, Shopify
Creative: Canva (Graphic Design) and Descript (Video)
Productivity and Project Management Tools: Clickup, Buffer, Google Workspace
AI & Automation: Klaviyo, ChatGPT
I am always open to discussing new opportunities where I can contribute to a business' growth through technical support, operations, or customer success.
Let’s connect or reach me directly at: -----------
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