I am a Registered Pharmacist with over 5 years of combined experience in the healthcare and virtual assistance fields. I specialize in providing administrative and patient support to medical practices, with a proven track record in patient intake, scheduling, insurance verification, prior authorizations, medical records management, and customer service.
I have worked as a Medical Virtual Assistant and Patient Care Manager, where I handled appointment coordination, inbound and outbound calls, EMR/EHR management, prescription refills, and provider support. My background in pharmacy equips me with a strong medical foundation, while my virtual assistant experience has sharpened my organizational, multitasking, and communication skills.
I am proficient in EMR/EHR systems (Office Ally, Practice Fusion, AdvancedMD, Icanotes), productivity tools (Google Suite, Microsoft Office, Canva), and communication platforms (RingCentral, MaxUC). I am also HIPAA-certified, ensuring that I manage sensitive information with the highest level of confidentiality and compliance.
I take pride in being detail-oriented, reliable, and proactive, with the ability to work independently or as part of a team. My goal is to provide excellent support that improves patient satisfaction and helps healthcare providers operate more efficiently.
If you are looking for someone who can combine medical knowledge with administrative expertise to support your practice, I’d be glad to contribute my skills to your team.
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