I have over five years of experience in the BPO industry, working as a customer service representative, email chat support specialist, and dental insurance verifier. Recently, I transitioned into the virtual assistant field, supporting clients with scheduling, correspondence, research, and administrative tasks. I am highly organized, detail-oriented, and adaptable, with strong multitasking skills that allow me to deliver quality results under pressure.
Currently, I work as a Medical VA Specialist, where I handle insurance verification for inpatient hospital admissions, ensure accurate documentation, and provide timely updates to the clinical team. My dedication to excellence, continuous learning, and strong work ethic make me a reliable asset to any organization.
