If your inbox is piling up, customers need replies, and small tasks keep taking your time, I can step in and take those off your plate.
I support e-commerce and service-based businesses by handling customer communication and day-to-day operations so you can focus on growing your business instead of managing it.
With overall 8+ years of professional experience in various capacities in both corporate contact center and freelance setting, I’m used to working independently and remotely, handling high-volume support, and keeping things organized without needing constant follow-ups or supervision.
What you can expect working with me:
• Tasks get done properly and on time
• Your inbox stays organized and under control
• Customers receive clear, professional, and helpful responses
• You don’t have to check in or micromanage
I’m comfortable with:
• Customer support (email & chat)
• Shopify order management (tracking, refunds, issues)
• Gorgias and ticketing systems
• Admin tasks, data tracking, and scheduling
Tools: Shopify, Gorgias, Slack, Google Sheets / Excel / Microsoft 365
I value consistency, clear communication, and being someone you can rely on daily. My goal is simple: make your workload lighter and give you back time and freedom to focus on what actually matters such as growing your business or even your personal life.
If it helps, I can start with a small task or trial so you can see how I work—no pressure at all.
Looking forward to a rewarding partnership!
-June
