Registered Civil Engineer specializing in structural engineering, with a strong background in structural analysis, reinforced concrete and steel design, and load assessment. Completed a high-rise mixed-use building capstone project involving advanced structural systems and detailed analytical modeling. Proficient in AutoCAD, Revit, CSI ETABS, SAFE, and SPColumn, with on-site experience in construction inspection, safety compliance, and quality assurance. Adept at translating design concepts into accurate technical drawings and constructible solutions.
Brings additional professional experience as a Customer Service Representative, handling email-based client support and later promoted to Chargeback Specialist, where analytical skills, attention to detail, and problem-solving were applied to dispute investigation, case documentation, and resolution of payment-related issues.