Social Media Manager & Customer Support Specialist with 3+ years of experience helping businesses improve customer experience, managing daily operations, and growing their online presence through effective communication, organization, and customer-focused support.
Experienced in handling social media accounts, customer inquiries, booking coordination, administrative tasks, and short-term rental assistance. Skilled in maintaining professional client relationships, improving customer satisfaction, and supporting business operations efficiently in fast-paced environments.
Core Competencies
— Customer Support & Client Communication
— Social Media Management
— Content Creation & Copywriting
— Inbox & Community Management
— Booking & Calendar Coordination
— Billing & Invoicing Support
— Order Processing & Tracking
— Logistics Coordination
— Administrative & Virtual Assistance
— Customer Experience Optimization
— Data Tracking & Reporting
— Product Research & Supplier Coordination
— Short-Term Rental Virtual Assistance (Airbnb VA)
— Airbnb Guest Support & Booking Management
— Basic Canva Design & Content Scheduling
— E-commerce Support & Online Research
If you are looking for someone reliable, organized, detail-oriented, and easy to work with, I would be happy to help support your business and contribute to your team’s growth.
Verified
