• Over 20+ years in the Business Process Outsourcing (BPO) industry
• Experienced in setting up company in the Philippines (incorporation) and working with start-up companies
• Worked with Clients/Businesses and Professionals in different types of BPO Services: Customer Interaction Services, Back Office Transaction, IT/Software Operations, Finance/Account Services, HR Services and various Knowledge Services
• Experienced in working with Western, Australasian, European, and Arab consumers and workforce
• Experienced in Operational & Team Leadership, Coaching & Mentoring, and Product & Leadership Training.
• Experience with the following software: HubSpot, Notion, Slack, Trello, various Microsoft and Google products
