A dedicated Healthcare Virtual Assistant with 6+ years of experience supporting U.S.-based clinics in insurance verification, revenue cycle support, and clinical operations.
I help practices run efficiently, reduce delays, and improve patient experience by handling critical front- and back-end tasks independently.
Here’s how I can support your practice:
Insurance Verification & Patient Financial Coordination
I verify eligibility, benefits, and coverage details accurately, provide clear patient responsibility estimates, and coordinate with insurance carriers to resolve discrepancies—helping prevent claim issues and treatment delays.
Revenue Cycle & Administrative Support
Experienced in managing scheduling, referrals, labs, medical records, and insurance-related workflows using DrChrono and Meditab. I ensure tasks are completed efficiently to support consistent clinic operations and cash flow.
Patient Communication & Support
I handle high-volume patient inquiries via phone, email, and text with professionalism and empathy—helping patients understand their coverage, costs, and next steps.
HIPAA-Compliant & Reliable Remote Support
I maintain strict HIPAA compliance when handling PHI across all systems and communication channels. I have a fully equipped remote setup and can align with U.S. time zones.
I am detail-oriented, proactive, and able to work independently with minimal supervision—allowing providers and staff to focus more on patient care while I manage the administrative workload.