Skilled Collection Specialist and Customer Support professional with expertise in account management, appointment setting, quality assurance, and online ticketing troubleshooting. Strong communication, problem-solving, and organizational skills, with the ability to manage multiple tasks, meet deadlines, and maintain accurate records. Adaptable, detail-oriented, and results-driven, thriving in fast-paced, remote, and compliance-focused environments.

Customer support professional with over a years of experience across customer service, healthcare appointment scheduling, collections, quality assurance, content moderation, and online ticketing support. Highly skilled in handling inbound and outbound communications, resolving complex customer concerns, managing billing and payment arrangements, and ensuring compliance with quality and policy standards. Detail-oriented with strong communication, problem-solving, and CRM management skills, thriving in fast-paced and compliance-driven environments.