I put my heart in everything that I do and hardwork is my passion.
My work experiences are as follows:
Virtual Medical Assistant
*Calling patients for appointment scheduling and reminders.
*Requesting authorizations from insurances for self injectable, oral, office injection and infusion medications.
*Requesting authorization for Physical and Occupational therapy.
*Requesting authorization for radiology services, other specialty referrals, home health, lab draw etc.
*Submitting injection and infusion claims.
*Assisting patients with Patient Assistance anx copay programs applications.
*Calling insurances for eligibility and coverage verification.
Insurance verification Consultant - Remote
*Calling insurances and checking portals to obtain patient's eligibility and benefits, checking if authorizations are needed or not. end to end process of prior authorizations.
*Calling doctor's offices to follow up on prescriptions and other medical documents.
*Manual shipping of orders using an online management tool.
Financial Aid Advisor and Technical Support Representative
*Answering calls from students regarding their Financial Aid application status.
*Assisting students, professors and school administrators with basic troubleshooting with their online portals.
Customer Service Representative
US Health Insurance
*Answering calls from patients regarding their coverage, benefits, eligibility and claim status.
*Assisting patients with their insurance enrollment.
US Telco
*Answering calls from customers regarding their phone, internet and cable bills.
*Doing basic technical support assistance.
