QA & E-Commerce Operations Manager
Responsible for ensuring the quality, accuracy, and functionality of multiple e-commerce websites across various platforms. Oversees website quality assurance, content management, project coordination, and site migration initiatives to maintain optimal user experience and business operations.
Key Responsibilities
Quality Assurance & Website Testing
Conduct end-to-end testing of websites to ensure functionality, usability, and design accuracy.
Verify that websites are implemented according to approved designs, specifications, and brand guidelines.
Identify, document, and track bugs, inconsistencies, and performance issues through resolution.
Perform regression testing following site updates, feature releases, and content changes.
Content Management
Manage website content updates, product information, landing pages, and site assets.
Ensure content accuracy, consistency, and adherence to brand standards across multiple websites.
Coordinate content publishing schedules and quality reviews.
E-Commerce Platform Management
Maintain and support e-commerce websites built on Shopify and WordPress.
Assist with site configuration, page management, and platform administration.
Apply knowledge of BigCommerce and Magento platforms to support cross-platform projects and migrations.
Website Migration & Data Management
Lead and execute website content migration projects between platforms.
Validate migrated content, product data, collections, pages, and metadata to ensure accuracy and completeness.
Perform post-migration quality assurance and troubleshooting.
Project Management & Cross-Functional Collaboration
Coordinate projects using Trello, Notion, and Slack to ensure timely delivery of tasks and milestones.
Work closely with designers, developers, content teams, and stakeholders to manage project requirements and priorities.
Track project progress, document workflows, and facilitate communication across teams.
Professional Summary
QA and E-Commerce Operations Manager with experience managing website quality assurance, content management, platform administration, and website migration projects. Skilled in Shopify, WordPress, Trello, Notion, and Slack, with working knowledge of BigCommerce and Magento. Experienced in ensuring website functionality, maintaining content accuracy, coordinating cross-functional projects, and delivering high-quality digital experiences.
Accomplishment-Oriented Version
Managed QA processes for multiple e-commerce websites, ensuring alignment with approved designs and functional requirements.
Led content migration projects across various e-commerce platforms while maintaining data integrity and site performance.
Coordinated cross-functional teams using Trello, Notion, and Slack to deliver website updates and project milestones efficiently.
Maintained and optimized website content across Shopify and WordPress environments.
Identified and resolved website issues through structured testing and quality assurance procedures, contributing to a seamless user experience.
