Handled HMO coordination, including verification of member eligibility, submission and follow-up of approvals, and coordination with insurance/HMO providers. Assisted patients with inquiries and ensured accurate completion of medical and billing documents. Managed front desk operations such as patient reception, appointment scheduling, and inbound outbound call handling. Maintained organized and confidential records while delivering efficient, courteous service in a clinical environment. Supported payroll-related documentation and administrative tasks as required.
Verified
