I help small Shopify and dropshipping store owners take customer emails off their plate — so they can focus on growing their business instead of drowning in their inbox.
With 9+ years of combined customer service experience across e-commerce, logistics/claims, healthcare, and BPO environments, I handle:
• Order tracking & shipping delay inquiries• Refund, return, and exchange requests• Complaint resolution — calm, clear, and professional response
• General customer emails via Shopify Inbox, Salesmartly, or your preferred helpdesk tool (gmail, outlook, whatsapp and helpscout)
Currently supporting 2 dropshipping stores with fast turnaround and consistent, brand-appropriate communication.
Available flexible hours to match your store's time zone and volume.
Verified