Client relationship and customer success professional with 7+ years of experience managing client accounts, delivering consultative support, and building long-term relationships across financial services, property conveyancing, and training. Skilled in stakeholder management, client onboarding, needs assessment, issue resolution, and high-volume client communications. Known for a client-first approach, strong communication skills, and the ability to drive engagement, retention, and customer satisfaction in remote and fast-paced environments.
