A reliable and proactive Airbnb Virtual Assistant (STR/MTR) and Customer Support Specialist with hands-on experience in short-term and mid-term rental operations.
I help Airbnb hosts and property managers save time, reduce stress, and keep guests happy by handling the daily operations that keep rentals running smoothly.
Previously an Airbnb Resolution 2 Support Ambassador, and a property manager/co-host for over two years, I understand Airbnb policies, workflows, and real-world hosting challenges from guest issues to vendor coordination.
What I Can Support You With:
• Airbnb & Short-Term Rental Management
• Full-Service Guest Communication (pre-stay, in-stay, post-stay)
• Calendar Management & Scheduling
• Listing Optimization & Updates
• Cleaner, Maintenance & Vendor Coordination
• Customer Support (Email, Chat, Voice)
• Guest Experience, Reviews & Issue Resolution
• Expense, Invoice & Data Tracking
• Inventory & Supply Monitoring
• Mid- & Long-Term Rental Support
• Furnishing Setup Assistance
• Smart Lock & Access Management
• Move-In Checklist & Inventory Preparation
• Tenant Communication & Onboarding
Detail-oriented, organized, and responsive I treat every property like it’s my own and every guest like a priority.
If you’re looking for a VA who understands Airbnb operations end-to-end, let’s connect!
Verified
