I am a dedicated and results-driven professional with a Bachelor's Degree in Tourism, majoring in Travel and Tours, and diverse experience in customer service, hospitality, sales, and administrative support. Throughout my career, I have developed strong communication, problem-solving, and organizational skills while working in fast-paced, customer-focused environments.
My professional experience includes serving as a PABX Operator and Front Desk Officer, where I managed guest inquiries, handled reservations, coordinated internal communications, and ensured exceptional customer experiences. I also worked as a Customer Service Representative in the healthcare industry, assisting customers with empathy, accuracy, and professionalism while resolving inquiries and providing high-quality support. In addition, I served as a Sales and Marketing Officer for a hotel, where I built client relationships, promoted hotel services, coordinated marketing initiatives, and contributed to business growth.
I am highly adaptable, detail-oriented, and eager to learn new skills. I take pride in delivering excellent customer service, managing multiple responsibilities efficiently, and maintaining a positive and professional attitude. Whether working independently or as part of a team, I am committed to producing high-quality results and helping businesses achieve their goals. I am excited to bring my experience, strong work ethic, and passion for customer satisfaction to a company that values reliability, professionalism, and continuous growth.
