Experienced in Tech Support, Customer Service, Sales Engineering.
Completed training in Freight Brokerage fundamentals, including quoting loads, tracking and tracing shipment updates, carrier coordination, and preparing BOL and POD documents using TMS platforms. Also trained in Truck Dispatching, with knowledge of load planning, dispatch scheduling, route coordination, driver communication, appointment setting, and monitoring deliveries to support on-time shipment completion. Familiar with handling dispatch documentation, updating load statuses, and maintaining strong communication with customers, brokers, and carriers in fast-paced environments.
