I had 20 years working experience in Customer Service. Five of those years were in call centers. I handled Customer Service, Inbound Sales, Outbound, Sales Chat, and Email Support.
I had also worked as an Accountant/Admin Assistant for more than a year and I started working as a Virtual Assistant since 2013.
I had 12 years VA experience particularly in the Real Estate Industry. I was a Listing Specialist and Transaction Coordinator. I would list sales and rental listings on MLS and other real estate platforms. I also managed short term rentals like Airbnb, VRBO, HostAway, and -----------. I would also help out with maintenance tasks whenever we had a surge of issues from tenants.
I am a very responsible and hardworking person. I can work with minimum to no supervision. I can type fast without looking at the keyboard.
I am used to multi tasking a lot. Like I can answer emails while talking to someone over the phone and check my resources. I can chat to up to 3 persons at the same time while tracking my sales or filling out a form for leads or setting up an appointment.
Aside from being a Sales Chat Agent for 3 years, I was a homebased Chat Support for 1 year.
I was a Virtual Assistant for different clients - real estate broker, CEOs, businessman, general contractor, insurance broker, and entrepreneur taking up masterial degree.
I have knowledge about MLS, Quickbooks, Buildium, Google Apps, Microsoft Office, Podio, Trello, Buildium, Zendesk, Salesforce, Canva, Go High Level, Dotloop, Docusign, Authentisign, Asana, Evernote, Airtable, ClickUp, Notion, Calendly, PCloud and Dropbox. I have different social media sites like Facebook, Twitter, LinkedIn, Tumblr, Instagram, Pinterest and Wordpress. So I am used in managing both personal and work-related social media network sites.
I am a very independent person. I am resourceful, dedicated, honest and hardworking. I'm reliable, quick thinker, patient, friendly, and I see all things in life in a positive way.
