Hi! I’m Shiem Leparto, a Customer Support and CRM/Admin Virtual Assistant with professional experience in healthcare support, insurance account handling, lead management, and client communication.
I have worked in both business development and customer care roles, where I handled inbound and outbound communication through phone and email, managed customer inquiries, updated account records, and ensured proper documentation and follow-ups. I’m highly organized, detail-oriented, and confident in working in fast-paced environments where accuracy and professionalism matter.
What I can help you with:
- Customer Support (Email, Chat, Phone)
- Healthcare Support (Insurance Benefits, Eligibility, Claims Follow-up)
- CRM Management (Updating records, tracking leads, organizing pipelines)
- Appointment Scheduling and Calendar Management
- Admin Support, Data Entry, and Documentation
- Follow-ups, Client Communication, and Reporting
I take pride in being dependable, easy to work with, and proactive. If you’re looking for a VA who can support your operations while maintaining excellent customer experience, I’d love to help.
Let’s work together!
Verified
