Operations & Customer Service Professional with 6+ years building scalable systems and managing complex workflows. Expert in CRM management (GoHighLevel, Zoho, HubSpot), workflow automation (Zapier, Airtable), and customer support. Proven track record managing 20+ simultaneous projects, leading teams, and improving processes. Fluent English (written & verbal). Comfortable with phone calls. Available for U.S. EST hours. Ready to contribute immediately.
