I am a Virtual Assistant specializing in home care operations and EVV (Electronic Visit Verification), ensuring caregiver schedules, payroll, weekly billing, and client care are accurate, compliant, and seamless. I have a proven track record in managing DDD authorizations (PA, ISP, SDR, PCPT, PCL) and coordinating all administrative processes so businesses can run efficiently without disruptions.
Beyond home care, I bring expertise as a Health Insurance Admin Assistant and Chat/Appointment Setter, managing calls, emails, and chats to schedule appointments, handle client communications, and support advisors with precision. My proactive approach, attention to detail, and organizational skills help businesses save time, reduce errors, and deliver exceptional service.
Core Expertise:
Home Care Operations: Caregiver scheduling, time in/out tracking, payroll, weekly billing, EVV
Administrative Support: Email monitoring, data entry, general admin tasks
Insurance Support: Health insurance appointment setting, client communications
DDD Authorizations: SDR, PCPT, PCL, prior authorization processing
Tools & Platforms: Gmail, Outlook, Slack, Google Workspace, Microsoft Office, SalesGod, Onlysales, Pipedrive, HHA Exchange, Ring Central, BambooHR, SAS, Paychex Flex
Professional Traits: Reliable, organized, detail-oriented, proactive, solution-focused
Message me to see how I can streamline your home care and insurance operations, ensuring accuracy, compliance, and smooth workflow every day.
