Experienced Customer Service Representative | Cold Calling Specialist | Admin Support | 5+ Years in BPO & Remote Roles
- Over 5 years of professional experience in customer service (phone and email support)
- Skilled in cold calling, lead generation, and client engagement
- Proficient in handling administrative tasks, calendar management, and data entry
- Strong communication, multitasking, and problem-solving abilities
- Adaptable to remote work and fast-paced environments
Hi! I’m a highly motivated and detail-oriented professional with over 5 years of experience in the BPO industry and remote customer support. I’ve handled inbound and outbound calls, responded to email inquiries, and provided top-notch support to thousands of customers. I also have hands-on experience in cold calling, appointment setting, and lead qualification for various industries.
In addition to client-facing roles, I’m well-versed in admin tasks such as organizing spreadsheets, managing CRM tools, updating records, and assisting with team coordination. I'm a fast learner, tech-savvy, and ready to be a reliable asset to your team.
- Tools I’ve used: CRM software, Google Workspace, Microsoft Office, and VoIP systems
- Available for: Full-time, part-time, or project-based work
- Time zone: Flexible and can adjust to your preferred schedule
Let’s connect and see how I can help grow your business!
