I’m a dedicated Client Success Manager with strong experience supporting service-based businesses—especially in HVAC, plumbing, home services, and local business advertising. My focus is helping clients get real results by ensuring seamless communication, optimizing ad performance, and keeping every part of the customer journey running smoothly.
I specialize in:
• Client relationship management — maintaining clear, consistent communication and ensuring client concerns are resolved quickly and professionally.
• Ad performance oversight — coordinating with ads teams, suggesting offer improvements, reviewing CPL trends, and recommending platform changes to maximize results.
• Lead management & automation — setting up, monitoring, and troubleshooting HighLevel workflows, automations, and lead delivery.
• Strategic onboarding — gathering client requirements, securing necessary access (Facebook, YouTube, TikTok), getting HighLevel A2P Approved, and ensuring campaigns launch smoothly.
• Process improvement — identifying where clients can improve messaging, follow-up, or lead handling to increase close rates and ROI.
I’m proactive, detail-oriented, and solutions-driven—not just managing campaigns, but partnering with clients to help their business grow. If you're looking for someone who can strengthen client relationships, manage campaigns end-to-end, and ensure your clients feel supported, I’d love to help.
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