Detail-Oriented Operations & Executive Support Professional (10+ Years Experience)
Highly organized and proactive Executive Assistant, LMS Administrator, and Quality Analyst with over 10 years of experience supporting global executive teams, pharmaceutical operations, and corporate partnerships.
Core Expertise & Capabilities:
• Executive Operations: C-level inbox management, multi-time-zone calendar scheduling (Calendly), SOD/EOD progress reporting, and action-item tracking.
• Corporate Partnerships & Grants: Sponsorship proposal drafting, corporate pipeline tracking (Novo Nordisk, AbbVie, Alexion), grant intake pipeline management (LOI reviews, anonymization), and tool proficiency in Instrumentl and CharityScribe.
• LMS & Platform Support: User administration, content accuracy, course setup, and technical support across enterprise Learning Management Systems, Zoom, MS Teams, and WebEx.
• Quality Auditing & Compliance: 7+ years at IQVIA conducting program audits, root-cause defect analysis, SOP compliance checks, and team coaching.
Technical Stack: Google Workspace, MS Office Suite, Zoom, MS Teams, WebEx, Eventbrite, Canva, Wix, Instrumentl, CharityScribe, LMS Platforms.
Fluent in English (C2 Proficient). Proven ability to bring structure to fast-paced executive environments while maintaining strict confidentiality and SLA standards.