Experienced Dental Care Specialist with expertise in healthcare administration, insurance verification, claims processing, and customer service. Skilled in handling inbound and outbound calls, scheduling appointments, verifying insurance eligibility and benefits, submitting claims, managing pre-authorizations, and posting EOBs accurately.
With experience in both healthcare and finance customer service, I excel at resolving billing and insurance inquiries, coordinating with patients, providers, and insurance companies, and delivering exceptional support in fast-paced environments. Strong communication, problem-solving, and multitasking skills enable me to maintain accuracy, efficiency, and high customer satisfaction.