Hi! I'm Eshra, a dedicated Guest Support and Property Operations specialist with over 5 years of experience in customer support, short-term rental management, and client relations. I have successfully managed a portfolio of 65+ premium properties in Brussels for a Belgian-based agency, handling everything from multi-platform listing management (Airbnb, -----------, Guesty) to direct tenant lead generation using Brevo CRM. I am highly adept at executing these operations fully remotely and seamlessly across diverse global timezones.
In my role as a Senior Agent, I have also mentored junior tea-----------mbers, resolved complex guest escalations, and helped maintain peak team performance. Because of this, I bring both hands-on execution and a proactive leadership mindset to every role.
I am highly adaptable, completely flexible with my working hours to align with any timezone, and thrive in fast-paced, independent remote setups. If you need a reliable professional who can hit the ground running in property operations or guest support, I’m your person!