I have been in the BPO Industry for almost 15 years and handled different kinds of accounts (sales, technical, customer service). Learned a lot of things while working in the industry that I believe will be very applicable here in this industry as well. Overall my work experience handling technical and customer issues are my assets. I know how to use CRM tools, Microsoft Office, a bit of cold emailing and a lot more of skills that will relate in handling customer service.
