I have a solid 3 years and 7 months of experienced in Customer Service. Providing excellent support and effective solution.
Let Me handle this for you.
Promptly respond to customer via email, chats and phone calls, comments and messages on social media, in processing refund, return, exchange, updated shipping address and checking orders. I take ownership of my tasks and make sure things get done with care and efficiency. Reliable, honest, and able to manage responsibilities independently
I am Proficient with these tools.
-Shopify
-ParcelPanel
-Order Desk
-Eccang System
QuickZep
-Zendesk
-Zoho
-RichPanel
-JISHIYU
-Intercom
-Gorgias
-Stamped
-Agorapulse
-NXLink (for Phone Call)
-Business email
-Google Suite (Sheets, Docs, Calendar and Drive)
-Microsoft office (Excel and Word)
-Canvas
Discover what's like working with me.
-I am problem-solving and passionate about understanding customer needs to ensure a positive experience.
-Fast learner and diligent, enthusiastic to learn new skills and tools.
Drop me a direct message.
Verified