Highly enthusiastic and customer service-oriented call center professional with more than three years of hands-on experience inbound call center settings. I also have four months' experience as an Inside Sales associate. Moreover, I have six years of teaching experience in a classroom setting and three years of running experience of being an ESL tutor for all ages. Exceptional skills in oral and written communication, as well as multitasking which aids me in becoming a part-time tutor while I was still working as an Inside Sales Associate. I take pride in having a customer-focused approach and keen eyes to details and insight into client expectations.