I am a detail-oriented professional with diverse experience in marketing, customer service, administrative support, and telecom backend operations. I have a proven ability to support small to medium-sized businesses by managing processes, coordinating with cross-functional teams, and delivering high-quality service through in-person, chat, and email communication.
In the telecom industry, I worked as a Quoting Support Specialist where I handled end-to-end quote and contract processing, coordinated with Internet Service Providers (ISPs), gathered and validated business data, and ensured all requests were completed accurately and within SLA requirements. I am highly skilled in data entry, documentation, and process coordination, with a strong focus on accuracy, efficiency, and compliance.
I am proficient in tools such as Microsoft Office, Meta Business Suite, Meta Ads Manager, Loyverse, Simple Accounting Bookkeeping software, and various ISP and internal platforms. I bring a collaborative, organized, and results-driven approach to every role, helping teams stay efficient and businesses thrive.
