Hi! I am Baby Riza Valencia, a Bachelor of Science in Nursing graduate with experience in healthcare customer support, prior authorization, insurance coordination, and patient communication.
I previously worked with Access Healthcare, supporting U.S.-based healthcare clients by processing prior authorization requests, coordinating with insurance companies, and following up on approvals. I also worked at Maxicare Healthcare, assisting members with appointments, eligibility inquiries, Letters of Authority, and healthcare-related concerns through phone and email.
I am detail-oriented, organized, and committed to providing excellent support while maintaining patient confidentiality and HIPAA compliance.
I am a fast learner, reliable, and excited to support healthcare providers and Organization remotely.
