Order Management / Admin Support
• End-to-end order processing (order entry, validation, tracking)
• Billing, invoicing, and collections coordination
• Returns, refunds, and dispute resolution
• CRM & ERP management (SAP, Microsoft Dynamics 365, CRM tools)
• Data entry, reporting, and process improvement
Customer Support
• Email, chat, and phone support
• Handling escalations and resolving complex issues
• Order status, product inquiries, and account management
Medical Virtual Assistant
• Appointment scheduling and calendar management
• Patient support and follow-ups
• Insurance verification and basic claims handling
• Medical records/data entry and admin tasks
E-commerce / Shopify Support
• Order fulfillment and tracking
• Product listing and inventory updates
• Customer support (refunds, returns, order issues)
• Shopify store support and backend assistance
I’m known for being proactive, organized, and easy to work with. I take ownership of tasks, meet deadlines, and always aim to deliver accurate, high-quality work.
If you’re looking for someone who can support your business, handle operations smoothly, and provide excellent customer service—I’m ready to help.
