I have real-world experience helping e-commerce businesses as a reliable Virtual Assistant and Customer Service Representative. I use Shopify, Gorgias, Powerfront, Microsoft D365, and Wintegrate to handle a lot of chat and email support, as well as orders, returns, and customer questions.
To keep things running smoothly and organized, I also give strong administrative support. I keep an eye on inventory, track orders, coordinate fulfillment, enter data, manage email and calendars, and write reports. I am very comfortable using Google Workspace (Google Sheets, Docs, and Drive) and Excel to keep track of data, keep records, and make simple reports.
In addition to helping customers, I can also help with admin tasks, basic graphic design, and video editing. I'm flexible, easy to work with, and dedicated to getting the same high-quality results every time.
If you need someone who can help with your business and treat your customers with respect and care
