My name is ----------- ----------- Sy, and I bring over nine years of experience in customer service and technical support. I began my career in 2016 and have worked in various capacities, including fraud prevention, IT helpdesk, and desktop support. In my most recent role as Desktop Support II at OfficePartners360, I was responsible for troubleshooting Microsoft 365, Cisco IP phones, and Salesforce-related issues. Throughout my career, I’ve developed strong technical, analytical, and communication skills, and I take pride in delivering efficient, high-quality support to users and teams.
